At Handtribe, we value the trust you place upon us. That’s why we emphasis transparency in all our practices especially with regards to transaction security and information gathering. This policy outlines the private practices followed at www.handtribe.com (the “Website”).
Collection of Information
A Handtribe member is required to submit their email address during registration, upon which they can create a user account to avail of our services.
Furthermore to register as a seller, we need additional information, namely the shop name, billing data (billing address, bank account number, credit/debit card information), proof of identification and a telephone number. Handtribe may contact sellers for additional information about their shop and/or listed items to ensure compliance with our product policies.
Handtribe automatically receives your information when you access our website such as your IP address, URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), and your computer browser information. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you choose to post messages to our sellers, reviews, or provide feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Information Uses, Sharing & Receiving
We generally use your personal information to provide and improve our services and products, for billing and payments, resolve disputes, troubleshoot problems, for identification and authentication, for targeted online and offline marketing, to detect and protect you against any criminal activity, to contact members or interested parties, for general research and aggregate reporting and to enforce terms and conditions.
We may disclose personal information to third parties, corporate entities and affiliates. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may also disclose information to the concerned parties during investigations of fraud, copyright infringement, piracy or other unlawful activity.
You may access Handtribe using a third party website (such as Facebook) or use Social Media plug-ins. These services require additional cookies from the third party website. These interactions are not subject to Handtribe’s policies. We encourage you to ask questions before you disclose any personally identifiable information.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.